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Get the Right Treatment

Every year, millions of us visit our GP with minor health problems that can be easily resolved without a doctor's appointment.

It is estimated that every year, 50 million visits to the GP are made for minor ailments such as coughs and colds, mild eczema, and athlete's foot. By visiting your pharmacy instead, you could save yourself time and trouble.

Self-care

Keeping a well stocked medicine cabinet at home can help you treat many minor ailments. Colds, coughs, indigestion and many other minor complaints can all be treated with medicines that are available over the counter.

Your pharmacist can advise on what you might find useful to keep in your medicine cabinet. Always follow the instructions on the medicine label and consult your doctor if the illness continues or becomes more severe.

Your Local Pharmacist

local pharmacyPharmacists offer professional free health advice at any time - you don't need an appointment. From coughs and colds to aches and pains, they can give you expert help on everyday illnesses. They can answer questions about prescribed and over-the-counter medicines. Your local Pharmacist can also advise on healthy eating. 

Pharmacists can also advise on health eating, obesity and giving up smoking. Some pharmacists have private areas where you can talk in confidence. They may suggest you visit your GP for more serious symptoms. It is possible to purchase many medicines from the chemist without a prescription.  Watch this short video on how you can get the most out of your local pharmacy

NHS Walk-In Centres

NHS Walk-In Centres offer convenient access to a range of NHS services. You can receive treatment for many ailments including:Walk in Centres

  • infection and rashes,
  • fractures and lacerations,
  • emergency contraception and advice,
  • stomach upsets,
  • cuts and bruises, or
  • burns and strains.

NHS Walk In Centres treat around 3m patients a year and have proved to be a successful complementary service to traditional GP and A&E services. Some centres offer access to doctors as well as nurses. However, they are not designed for treating long-term conditions or immediately life-threatening problems.

Accident & Emergency (A&E)

Major A&E departments assess and treat patients who have serious injuries or illnesses. Generally, you should visit A&E or call 999 for emergencies, such as:

  • loss of consciousness,
  • pain that is not relieved by simple analgesia,
  • acute confused state,
  • persistent, severe chest pain, or
  • breathing difficulties.

If you're injured or seriously ill, you should go, or be taken, to A&E. If an ambulance is needed you can call 999, the emergency phone number in the UK. You can also dial 112, which is the equivalent for the European Union.

Major A&E departments offer access 365 days a year and usually open 24 hours a day. Be aware that not all hospitals have an A&E department.

 

Noticeboard

Telephones

 We have recently installed a new telephone system which is unfortunately experiencing some teething problems.  We are aware of the difficulties and are working hard with the telephone supplier to resolve these issues.

We are very sorry for the inconvenience caused and thank you for your patience.

Results of recent Patient Survey

To review the results of our recent survey, please click here: http://www.radbrookgreen.co.uk/surveyreport.aspx?p=M82016

Non- NHS Fees

Not all services at the Practice are available on the NHS.  Where patients request non-NHS items or services a private fee may be payable in advance.  We will be reviewing our fees and implementing changes on the 17th September 2012.  For more information please contact reception.

Stop Smoking and Stop Smoking in pregnancy. 

Through our Pin Point for Health service, Radbrook Green Surgery provides free NHS Stop Smoking and Stop Smoking in Pregnancy support to residents in Shropshire.  Smokers wishing to quit are four times as likely to succeed through an NHS support scheme as compared with attempting to quit on their own.
 
What to do next.........
 
If you've made the decision to quit and are unsure where to go to get the support and guidance you need, don't worry; your local NHS Stop Smoking Service is there to help.  For all the confidential help and advice you need to quit smoking call your local Stop Smoking Service on 0844 4069 923 or text 'QUIT' to 80800.
 
You will be able to secure a stop smoking support appointment with either Emma Fewtrell, Sandra Hoof, Heidi Pritchard or Marta Szalpuk at our surgery.

Shropshire Start Slimming

* Is your BMI greater than 30?

* Are you motivated to address your diet and physical activity to lose weight?

* Our Help 2 Slim clinics offer confidential one-to-one support with a nurse.  The programme runs for 1 full year.

* If you are interested, please contact Emma Fewtrell or Jo Allen at the Surgery.

Extended Access Clinic

Do you work late? Do you find it difficult to attend the surgery during normal surgery hours? If so we are pleased to be able to offer you our Extended Access Clinic. Please ask at reception for our Monday, alternate Thursday and alternate Saturday morning opening hours.

Out of Hours

In  an emergency, when the surgery is closed in the evenings and weekends, a message is left on our surgery telephone to ring ‘SHROPDOC’ on 08444 06 8888.

Test Results

If you have had x-rays or blood tests etc., you may enquire about the result without seeing the doctor. All results are screened by the doctor and it is your responsibility to contact the Surgery for your results 3 or 4 days after the specimen has been sent to the laboratory

Home Visits

Home visits are available to the housebound and to those too ill to come to the Surgery. If a visit is required on the same day, please try to contact the Surgery before 10.30 a.m.  A doctor will usually ring you prior to visiting.

Free Prescriptions for Cancer Patients

People being treated for cancer will be eligible for free prescriptions from 1st April 2009 and can apply for free prescriptions from today.

The new scheme, announced by the Prime Minister in September last year, abolishes NHS prescription charges for everyone undergoing treatment for cancer, the effects of cancer, or the effects of cancer treatment.

All cancer patients are entitled to apply for a 5-year exemption certificate, which will entitle them to all their NHS prescriptions free of charge, not just those relating to cancer. The certificate can be renewed as many times as necessary and will not have to be returned if the patient’s condition changes.

Patients should contact their doctor to apply for exemptions.

 
NHS ChoicesDepartment of HealthMy Surgery Website