Radbrook Green Surgery - How to make an appointment to see your doctor or nurse at the surgery

Radbrook Green Surgery
Bank Farm Road
Radbrook
Shrewsbury, SY3 6DU
Tel: 01743 231817

NEW! Online Appointment Service now available.

We would like to introduce a new service called Vision Online Services. This will let you book and cancel appointments with our practice using the internet. If you are interested in this service, please email us and we will send you details of how to register.

Shropshire Stop Smoking

* Wanting to give up smoking but need some help and support?

* Our clinic offers one-to-one support and advice.

* Just contact Emma Fewtrell or Heidi Pritchard at the surgery for further information.

Shropshire Start Slimming

* Is your BMI greater than 30?

* Are you motivated to address your diet and physical activity to lose weight?

* Our Help 2 Slim clinics offer confidential one-to-one support with a nurse. The programme runs for 1 full year.

* If you are interested, please contact Emma Fewtrell or Jo Allen at the Surgery.

Extended Access Clinic

Do you work late? Do you find it difficult to attend the surgery during normal surgery hours? If so we are pleased to be able to offer you our Extended Access Clinic. Please ask at reception for our Monday, alternate Thursday and alternate Saturday morning opening hours.

Out of Hours

In an emergency, when the surgery is closed in the evenings and weekends, a message is left on our surgery telephone to ring ‘SHROPDOC’ on 08444 06 8888.

Test Results

If you have had x-rays or blood tests etc., you may enquire about the result without seeing the doctor. All results are screened by the doctor and it is your responsibility to contact the Surgery for your results 3 or 4 days after the specimen has been sent to the laboratory

Home Visits

Home visits are available to the housebound and to those too ill to come to the Surgery. If a visit is required on the same day, please try to contact the Surgery before 10.30 a.m. A doctor will usually ring you prior to visiting.

Free Prescriptions for Cancer Patients People being treated for cancer will be eligible for free prescriptions from 1st April 2009 and can apply for free prescriptions from today.

The new scheme, announced by the Prime Minister in September last year, abolishes NHS prescription charges for everyone undergoing treatment for cancer, the effects of cancer, or the effects of cancer treatment.

All cancer patients are entitled to apply for a 5-year exemption certificate, which will entitle them to all their NHS prescriptions free of charge, not just those relating to cancer. The certificate can be renewed as many times as necessary and will not have to be returned if the patient’s condition changes.

Patients should contact their doctor to apply for exemptions.

Health Charities

01 Dec - 28 Feb
Marie Curie

Marie Curie Cancer Care is a UK charity dedicated to the care of people with terminal cancer and other illnesses. Over the financial year 2010/11, we reached a total of 31,799 patients

01 Dec - 28 Feb
YouthHealthTalk

Youthhealthtalk enables young people, their family and friends, and professionals such as doctors and teachers to understand young people's experiences of health, illness and life in general. The website feature real-life accounts of issues such as effect on work and education, social life and relationships, consulting health professionals and treatment.

03 Sep - 28 Feb
Macmillan Cancer Support

One in three of us will get cancer and it’s the toughest thing most of us will ever face. If you’ve been diagnosed with cancer, or a loved one has, you’ll want a team of people in your corner supporting you every step of the way. Macmillan provide practical, medical and financial support and push for better cancer care.

BBC Health

Diabetes patients miss key tests

More than 1.3 million diabetes patients could be missing out on vital and potentially life-saving health checks, the BBC learns.

US record kidney donor chain ends

The world's largest chain of organ transplants ends in the US after 30 patients received kidneys from living donors.

Government 'not trusted on NHS'

Over two-thirds of people do not trust the government's handling of the NHS, a poll commissioned for BBC Radio 5 live suggests.

Brain damaged girl awarded £7.3m

A girl left severely brain damaged by complications after her premature birth is awarded £7.3m.

'Promising' pancreas cancer drug

Scientists report promising results for an experimental pancreatic cancer drug treatment.

Manager resigns amid staff strike

A manager at Swindon's Great Western Hospital resigns prior to a 24-hour strike by support workers.

PIP implant women meet minister

Women with breast implants which have been linked to a health scare are to meet Scotland's Health Secretary Nicola Sturgeon.

Lansley heckled by NHS protesters

David Cameron says there are "myths we need to bust" after Health Secretary Andrew Lansley is heckled by protesters before a meeting on NHS changes.

Doctors warn over alcohol deaths

Failure to reform alcohol laws could lead to 210,000 preventable deaths in England and Wales in the next 20 years, doctors warn.

Mother's tears at death inquiry

The mother of one of five children whose deaths are being investigated by a public inquiry broke down as details of her son's final hours were discussed.

Health Protection Agency

Level 2 cold weather alert 17 February 2012

The Met Office has forecast that in at least the next two to three days there is a 60% chance of temperatures in the North East and North West regions.

Measles outbreak declared on Merseyside

A measles outbreak has been declared on Merseyside. There are 13 confirmed and 16 suspected cases ranging in age from nine months to adults aged in their 20s. Six people, four children and two adults, required treatment in hospital. This compares to just one confirmed case on Merseyside in the first six weeks of 2011 and one in the corresponding period of 2010.

Update on Legionnaires’ Cluster Associated with a Hotel in Spain

10 February 2012, 1400hrs. The Health Protection Agency (HPA) has this week been alerted by the Spanish public health authorities about a further case of Legionnaires’ Disease in a UK resident who stayed at the Diamante Beach Hotel in Calpe, Costa Blanca, as well as two French cases. This brings the total number of UK residents associated with this cluster to 12, with three deaths.

Development made in breakdown of a Meningitis B vaccine component

Scientists from the Health Protection Agency (HPA) are a step closer to ensuring the stability of a component of a vaccine that may one day be used to protect against Meningitis B. The research is published today (Tuesday) in Vaccine.

Update on Legionnaires’ Cluster Associated with a Hotel in Spain

The Health Protection Agency (HPA) is aware of nine cases of Legionnaires’ disease in English holiday makers associated with the Diamante Beach Hotel in Calpe, Costa Blanca since January 2012, in addition to four Spanish cases so far reported. Subsequently two of the English patients are reported to have died from their illness.

Outbreak of Salmonella Newport

The Health Protection Agency (HPA) is investigating an outbreak of a strain of Salmonella Newport infection among 30 people in England, Wales and Northern Ireland since the beginning of December 2011. Cases of illness caused by the same strain have been confirmed in Scotland, Ireland and Germany.

Health Protection Agency confirms new incinerator study

A new study to further extend the evidence base as to whether emissions from modern well run Municipal Waste Incinerators affect human health has been approved by the Health Protection Agency.

HPA helps solve radon problems in West Oxfordshire homes

Hundreds of homes across West Oxfordshire have been found to have high levels of radioactive gas radon. Last summer, the Health Protection Agency invited about 9,000 householders across West Oxfordshire to apply for a free test for radon, a naturally occurring gas present in all homes.

HPA helps solve radon problems in Orkney homes

Hundreds of householders across Orkney are being advised to act to protect their health, after HPA tests detected high levels of radioactive gas radon.

Cornish radon hotspot targeted

Thousands of households in a part of Cornwall with historic radon problems are being offered a free test for levels of the radioactive gas radon.

Opening Hours

Telephone Advice

Home Visits

Chaperones

Making an appointment with the doctor

calendar_pen Appointments may be made in person, by telephone (01743) 231817 during opening hours, or by using our new Online Appointment Service. Please click the following link if you have already registered for online appointments:

https://www.myvisiononline.co.uk/vpp/index.jsp

Unless your doctor is on holiday, or unless the matter is urgent and your doctor is unavailable, we ask that you see your usual doctor. If you wish to speak to the Receptionist in confidence, please ask.

An appointment with a doctor is always available within 48 hrs, although this may not be with the doctor of your choice. We have appointments for urgent matters every day. Please tell the Receptionist if you need to see a doctor urgently.

Patients who have not been seen at the practice for 3 years, and are between the ages of 16 and 75, may request a consultation during surgery hours. Where a consultation is provided under this arrangement, appropriate enquiries will be made and examinations carried out as appear appropriate in the circumstances.

Patients aged 75 years and over who have not been see at the practice for 12 months may also request a consultation during surgery hours as above. Where it is considered inappropriate for the patient to attend the practice owing to their medical condition, this consultation will take place in the patient’s home.

When arriving for your appointment please check-in using our electronic screen.

Please make every effort to attend your appointment, although if you are unable to attend, please let us know as soon as you are able so we can give this slot to somebody else.

Telephone advice

The doctors are available to give advice over the telephone. Appointments for telephone consultations can be made through Reception at your request.

Home Visits

elderly_consult Home visits are available to the housebound and to those too ill to come to the Surgery. If a visit is required on the same day, please try to contact the Surgery before 10.30 a.m. A doctor will usually ring you prior to visiting.

Visiting is time-consuming. It is therefore helpful if you can attend the Surgery if at all possible. For example, if you have a sick child but fear waiting in the surgery, please explain the situation to the Receptionist.

CHAPERONES

If you would like a chaperone present during your consultation,
please advise the Receptionist when booking your appointment.

You may also ask for a chaperone on arrival for an appointment, although the practice cannot guarantee a chaperone being available at short notice. If this is the case your examination will be cancelled.

Further Information

For quick medical advice online or on the telephone contact NHS Direct

NHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare services